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ae miles not credited when i flew standby on ua
Published by: admin 2009-01-07

  • UNCLASSIFIED AD NUMBER NEW LIMITATION CHANGE FROM AUTHORITY THIS ::
    200 miles. The An Lao Valley is 75 air miles northeast of Camp Enarl, Results: Air Cavalry hap been credited with over 24% of the con-
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    Just a heads up, and I'm wondering if anyone else has encountered this problem.

    I had originally booked LAX-SFO,SFO-IAD-YYZ on UA. At the last minute, my plans in SFO fell through, and since I had only planned to be in SFO for 10h (leaving same day), I figured I'd see if I could use the free same-day standby option* to skip SFO entirely and get to YYZ sooner.

    The checkin agent at LAX was able to put me on standby for LAX-IAD-YYZ, and when I asked, she assured me my Aeroplan number was in the itinerary. However, when I was issued my boarding pass for LAX-IAD at the gate at LAX, it didn't show my Aeroplan number. I didn't notice this at the time.
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    In IAD, when I got my boarding pass for IAD-YYZ, I noticed my Aeroplan number wasn't on it, so the gate agent printed me a new boarding pass with my Aeroplan number on it.

    A few days later, when I checked the Aeroplan website, as I suspected, the IAD-YYZ segment had been credited, but LAX-IAD had not.

    I've just mailed in the BP, etc. to Aeroplan; hopefully my missing miles will be credited without any trouble. It looks like I may need them this year to make Elite (too bad reward travel doesn't accumulate miles, or I wouldn't have to worry).

    Has this sort of thing happened to anyone else when flying standby? It's a frustrating reminder of the importance of checking your boarding pass for the Aeroplan number.


    * note to AC: free same-day standby would be a nice thing to copy from UA, at least for Elites


  • Happens all the time. I have had my UA boarding pass with the Aeroplan number on it, and the points don't show up in my account. PHL is notoriously bad for some reason.

    It's a pain to send them in, but not a big deal.


  • In the future, try to find an Easy Chicken machine and enter it in yourself. UA has two spots for FF numbers and the agents almost always update the wrong one.


  • :mad:thats nothing try getting AC to post missing miles..... Shanghai Airlines from over two months ago........ ugh!!!!!!!!





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