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Unable to connect to the internet
Published by: cfz 2009-01-09

  • I can only connect to the internet while in "safe mode with networking", why? I am using windows 2000 pro the machine is a PII with 256 meg ram. I have reloaded windows and completed numerous current virus checks to no avail. While in normal mode the computer has an ip address and can communicate with others in our network but will not connect to the internet except as mentioned above. While in normal mode it will release and renew ip's with no problem.


  • Upon searching for someone with a similar problem to yours, I came upon this website: http://www.tek-tips.com/gviewthread.cfm/pid/760/qid/809682 whereupon the only fix I heard of was first off for viruses (probably not your problem) and possibly winsock. A user posted a link to the following file which may help: http://members.shaw.ca/techcd/VB_Projects/WinsockFix.zip As a general rule, I would look in your connection properties for the connection and look for things like "qos packet scheduler" "802.1x authentication" or "internet connection firewall" and disable those. If none of these work for you, please let me know and I will try to find some more things to try to help you. Search strategy: ://www.google.com/search?hl=en&ie=UTF-8&oe=UTF-8&q=unable+to+connect+to+internet+in+normal+mode
  • Unable to Connect How-To Geek Forums::
    Computer Help from your Friendly How-To Geek is connected to the router but I am unable to connect to the internet thru the router.
    http://www.howtogeek.com/forum/topic/unable-to-connect
    HOME


  • Have you tried changing which pci slot the network card is installed into? That usually resets the drivers and a variety of other things and has a good chance of fixing the problem.


  • Didn't continue with problem even after request for my response.


  • I followed the links recomended but found no indication of a virus or trojan. I also downloaded and ran winsockfix with no change. As to the connection properties... are you refering to the network connection properties? If so I have no reference to qos packet scheduler or 802.1x authentication or internet connection firewall there.


  • When in safe mode with networking it can ping any address however when in normal mode it can only ping itself yet it can see and log on to other computers in the local network while in normal mode. There is no software firewall set up on this computer it is part of a hub connecting through a router. BTW the router shows this computer as active and has given it an appropriate ip but when in normal mode this computer can not see the router. This problem occured when this computer was still using windows 98 SE and was told perhaps if I was to upgrade the OS to Windows 2000 pro this would help. It has not. I would like to resove this problem without having to completely wipe the hard drive and do a complete reinstall of windows.


  • I am not sure about your version of OS but is the interet connection firewall disabled?


  • When in safe mode device manager only shows the NIC that is installed I was carefull to remove all when I switched out the cards. I've tried 3. As for as the connection properties while in safe mode versus normal mode they are both identical including the advanced sections
  • Network connections::
    However, you are unable to access servers on the as if you are unable to connect to the Internet, even though everything except
    http://broadcastengineering.com/iptv/network-connections/
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    Unable to connect to internet [Archive] - PC Tools Community Forum::
    [Archive] Unable to connect to internet Windows XP OK recently i have not been able to connect to the internet via windoz for some odd reason.
    http://www.pctools.com/forum/archive/index.php/t-37387.html
    HOME


  • megatron34... If it will release and renew the ip address, the next step is to try pinging an internet site. Open a DOS window and type: ping www.yahoo.com Whether you get a reasonable response, 31-47ms, or a timeout response, come back here and post the results. sublime1-ga


  • in that case, is there any difference in the connection properties dialog setting when you are in safe mode than what those settings show up as when not in safe mode? also, while in safe mode, you should go to the device manager and remove any nic cards from the list of devices that you no longer have installed. those dont show up in normal mode, but even though they don't show up they are still there and can cause a conflict. in safe mode they show up as kind of ghost entries.


  • I have tried different slots as well as new "NIC" cards with out any success. Also I have gone to the card vendors site to make sure I have the latest drivers in case that might have been the issue. I know it seems that my only choice is to wipe the hard drive and start again but thats not what I want to do.





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    consumer health


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