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Quickbooks Response
Published by: jane 2009-01-08

  • QB (with 2 users connected) often takes 2-3 minutes to access a list (items or customers). The lists have anywhere from 2000 to 6000 items. Its almost as if it's resorting the list each time it's called up- anyone have an idea to fix that? We're running QB Pro 2001 on Win98 SE


  • Hi JWC, "Is archiving really going to help?" It will make a big difference. While you may want to leave all the customers and vendors open and active, how far back do you need to keep the detailed data in the system for day to day use? I'd say one year, maximum two, is enough. Incidentally, you can do one of two things (or both) about saving the data. You can do a back-up (and I certainly would). But you can also make a complete copy of the file and rename it - archive11-27-02, for instance, and leave that file on the same computer. Then, when you do your archive or condense, you'll have a faster, leaner system. But if a vendor or customer calls and wants detail going back longer than the dates in your open files, you have their records right at your fingertips. I'd create archived files like this once every year if I were doing the volume of transactions you are. Does this help? Best wishes, Your TaxMama-ga


  • Researcher provided an idea to help with problem but wasnt sure exactly how to implement it in this version of QB. I will try to find out the method and experiment with the idea to see if it improves the speed.


  • we do use the "Make inactive" option when we can, but since this happens on part number and customer lists there are only a few that can be made inactive. We need to have all these items and customers active and available- is archiving really going to help?


  • Can you tell us a little more about your computer setup? What type of processor is on the computer? How much RAM is installed? Do both users experience the same amount of lag when accessing the data or is it just from people not on the local computer with the database? Is the database also stored on this Win98SE machine or is it on a remote server? What version (exactly) of QB Pro 2001 are you using? Have you applied all of the latest software updated? Thanks, PWizard
  • Accounting software::
    Oct 5, 2005 Intuit's QuickBooks owns the retail market for US accounting software Thanks much - appreciate the quick and thoughtful response!
    http://answers.google.com/answers/threadview/id/576927.html
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    cyber cafe::
    Photoshop, Quickbooks, etc.., and 4 or 8 Xbox or PS2 stations. . Thanks for the quick response. Everything appears relavant to my question and helps
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  • Dear JWCII, "Its almost as if it's resorting the list each time it's called up" You're right. That's exactly what it's doing. QB re-creates and resorts your data each time you call it up. I have two suggestions. 1) Review your lists and see if there items, customers or vendors you can code as 'inactive.' You can code them by going to that list's menu, highlight the line and press CTRL & E (the control key and E). That brings up the edit menu. There is a box on the right hand side of the screen to check to 'make this inactive.' 2) Archive, or condense your data. You probably have years worth of detailed transactions for each vendor. You don't need more than one or two year's data in the system. DO A COMPLETE BACKUP of your entire company file before you start. Heck, make two copies, just to be safe. When you condense, you will lose all the transaction details in those files. Only the totals will remain. Make sure you set your system to single-user mode, or it won't work. I will admit that I never tried to condense data in QB2001, so this is the first time I am looking for the tool. Even searching their HELP index doesn't tell me how to do find the condense/archive tool. It does tell all about the process. But doesn't show the link to start it. I suspect that you should be able to condense any one of the lists (i.e. items, customers, vendors, chart of accounts). But you may need to open the manual to see how to start it. It was much easier to find in older versions. That will solve your problem, though. Best wishes, Your TaxMama


  • Hi JWC. Just a note. Please let me know if you have any questions by Friday morning. After that, I'll be gone until 12/10 Happy Thanksgiving! Best Your TaxMama-ga





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